Gather requirements, design, configure, and support scalable Workday solutions across multiple modules Analyze business needs and perform gap and risk assessments Recommend solutions to improve processes and system performance Troubleshoot and resolve system, integration, and configuration issues Develop and execute testing strategies and validate requirements Support project delivery, releases, and system enhancements Create and maintain documentation, calculated fields, reporting tools, and integration support materials Collaborate with HR, TIS, stakeholders, vendors, and cross-functional teams Stay current on Workday enhancements, industry best practices, and security trends Contribute to continuous improvement and HR technology initiatives Requirements

Degree or diploma in Information Technology or a related field 4+ years of techno-functional experience, preferably in HR systems Working knowledge of Workday, including integrations and business impact analysis Understanding of HR processes and systems Strong analytical, problem-solving, and critical thinking skills Experience with process improvement, mapping, and re-engineering techniques Strong communication skills with technical and non-technical stakeholders Experience working in collaborative, distributed teams using tools such as Microsoft 365 Knowledge of project management tools and methodologies ITIL certification (v3 or higher)



preferred Experience with HR case management tools such as Neocase preferred CAPM/PMP certification preferred Experience with automation and AI technologies such as RPA, GenAI, and chatbots preferred Agile certification such as Scrum Master preferred Advanced Workday configuration and integration experience preferred Final candidates may be required to undergo security screening, including a criminal records check Core Competencies

Demonstrates expertise in Workday solutions, including configuration, integration, and business impact analysis, while effectively collaborating with cross-functional teams to enhance HR processes and system performance. Highest-signal resume keywords

Workday Configuration Integration Support Process Improvement Analytical Problem-Solving ITIL Certification ATS Optimization Keywords

Hard Skills

Workday Business Impact Analysis Process Mapping Automation Technologies AI Technologies Testing Strategies Gap Analysis Configuration Issues Troubleshooting Reporting Tools HR Systems Soft Skills

Robust Communication Skills Critical Thinking Collaboration Certifications & Qualifications

ITIL Certification CAPM Certification PMP Certification Agile Certification Industry Keywords

HR Technology Continuous Improvement Security Trends System Enhancements Cross-Functional Teams Tools & Technologies

Microsoft 365 Project Management Tools HR Case Management Tools

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📌 Advisor, TIS Workday and HR Support (Winnipeg)
🏢 Jobtailor
📍 Winnipeg