Join Hard Rock Digital as an AI Forward Deployed Engineer focused on building generative AI features for CRM and marketing. This hybrid position allows for hands-on work with advanced AI while ensuring compliance in a regulated industry.

We are looking for a talented AI Engineer with over 4 years of experience to drive the development of innovative AI solutions for our online sportsbook and casino. Your expertise in Python, LLM integration, and customer lifecycle management will be essential to engage and retain players effectively. Collaborate with cross-functional teams to implement AI-driven insights that shape our marketing strategies.

Key Responsibilities:
• Develop generative AI features for marketing and CRM
• Optimize content and segmentation based on customer data




• Integrate AI with Braze for user journey orchestration
• Build foundational data architecture using RAG and vector search
• Measure marketing performance through attribution and experiments

Requirements:
• 4+ years in software or AI engineering
• Strong Python programming and production services experience
• Hands-on with LLM integration and prompt engineering
• Familiarity with vector databases and SQL
• Experience with marketing automation platforms like Braze

Leverage your AI skills to transform customer engagement strategies in a energetic, inclusive environment at Hard Rock Digital.
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📌 AI Engineer for CRM Marketing at Hard Rock Digital (Ontario)
🏢 Hard Rock Digital
📍 Ontario