**Job Title:**
Call Center Representative
**Location:**
Edmonton, AB
**Shift:**
Evening shifts begin after 2pm, Overnight shifts begin after 8pm; Day Shift (Monday to Friday, 9am to 3pm)
Our client is seeking a Call Center Representative to join their team.

As a Call Center Representative, you will be part of the Customer Support Department supporting client interactions and service excellence.

The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to work independently, which will align successfully in the organization.
**Job Description:**
Engage with clients via phone calls to confirm attendance for seminars and events.

Provide accurate information and resolve customer inquiries related to services and billing issues.

Document customer interactions, complaints, and resolutions thoroughly and accurately.

Refer unresolved issues to appropriate departments for further investigation.

Maintain a professional and courteous communication style during all customer interactions.
**Qualifications:**
Proven experience in phone call handling and customer service.

Strong communication skills, both verbal and written.

Ability to work independently and manage time effectively.

Experience with computer applications such as Microsoft Word and Power

Point.

High school diploma or GED preferred; 2-4 years of customer service experience required.
**What This Role Offers:**
Opportunity to work in a dynamic and supportive environment.

Develop valuable communication and customer service skills.

Gain experience in a rapid-paced call center setting.





Work with a dedicated team committed to excellence.

Potential for growth within the organization.

If this is a role that interests you and you'd like to learn more, click apply now.

We look forward to speaking with you!
**About Manpower

Group, Parent Company of: Manpower, Experis and Talent Solutions.**
_Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale.

Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power

Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals._
_In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed.

Manpower is part of the Manpower

Group® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions.

For more information about Manpower, follow us on Linked

In, Facebook, X and Instagram._
Manpower

Group is committed to providing equal employment opportunities in a professional, high quality work environment.

It is the policy of Manpower

Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

📌 Call Center Representative I - Req. 105830-1 (Edmonton)
🏢 ManpowerGroup
📍 Edmonton