Step into the role of High-Risk Payment Coordinator at RBC, specializing in wire payments and exceptional support. Your focus will be on ensuring compliance and efficiency in managing high-risk transactions.
This role is focused on delivering outstanding service and maintaining adherence to KPIs while handling payment escalations. You will play a key role in optimizing processing through effective queue management and improvement initiatives. A solid grasp of BESS and SWIFT systems is necessary for success.
Key Responsibilities: • Ensure exact management of high-risk payment escalations • Meet all operational deadlines and service delivery standards • Monitor processing for payments in exception queues • Execute improvements to enhance operational efficiency • Communicate effectively with stakeholders on escalations
Requirements: • Comprehensive knowledge of payments processing tools • Strong decision-making and organizational capabilities • Ability to perform under pressure in a shift environment • Excellent teamwork and customer service skills • Open to working overtime as needed
Bring your expertise in high-risk payments to RBC and drive operational success. #J-18808-Ljbffr
📌 High-Risk Payment Coordinator RBC (Vancouver)
🏢 RBC
📍 Vancouver