Join Airbus Helicopters Canada as a full time Customer Support Representative based in Fort Erie, Ontario. This temporary role focuses on after sales services including repair orders and warranty claims.

In this customer-facing position, you will liaise directly with customers, ensuring their requirements for repairs, rentals, and services are met. You will manage a predetermined set of accounts while preparing reports on performance. The role demands timely communication with clients to track sales orders, monitor shipments, and fulfill warranty needs effectively.

Key Responsibilities:
• Serve as the single point of contact for customer satisfaction
• Generate quotations and manage repair order documentation
• Process sales orders through SAP efficiently




• Track customer requests and service inquiries
• Communicate status updates to customers regularly

Requirements:
• University degree or college diploma in Business Administration
• Experience in customer support or account management
• Knowledge of ERP/MRP systems, especially SAP
• Strong problem-solving and organizational skills
• Ability to manage multiple tasks and priorities

This role encompasses extensive customer interaction and offers growth potential within Airbus Helicopters Canada.
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📌 Customer Support Representative at Airbus (Ontario)
🏢 Airbus
📍 Ontario