Job Description
Insight Global is seeking a Service

Now Developer for a 6-month contract (with possible extension and conversion to full-time) supporting a large-scale public sector Service

Now program.

This role is remote within Canada, with a preference for candidates working Western (BC) hours.

The Developer will be responsible for technical design, development, and configuration across multiple Service

Now initiatives, including ITSM, CMDB, Employee Centre, and service catalog enhancements.

The environment includes both project delivery and ongoing operational (AMS) support, requiring candidates who can quickly deploy, adapt, and contribute across workstreams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal prospect/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.





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Skills and Requirements
• 5+ years of experience as a Service

Now Developer
• Strong hands-on experience with Service

Now development and configuration
• Experience with:
○ ITSM modules
○ Service Catalog
○ CMDB
○ Asset Management
• Experience in enterprise-level Service

Now environments
• Ability to support multiple concurrent projects
• Strong technical problem-solving and collaboration skills
• Experience working with technical architects and cross-functional teams
• Ability to work remotely in Canada aligned to PST/BC hours
• Proven ability to quickly ramp and deliver in fast-paced environments • Public sector experience
• French language skills
• Experience with Employee Centre and additional Service

Now modules
• Experience in AMS / production support environments
• Experience contributing to service catalog rebuilds or platform transformations
• Exposure to large-scale Service

Now programs (10+ concurrent initiatives)

📌 ServiceNow Developer (Vancouver)
🏢 Insight Global
📍 Vancouver