Job Description
Insight Global is seeking a Senior Software Engineer to help scale and technically own the broader AI Operations platform for a AAA Gaming Company.

This individual will serve as a senior technical leader responsible for platform architecture, engineering standards, roadmap development, and hands-on software development.

The ideal candidate brings extensive experience building large-scale backend platforms and has practical expertise deploying Generative AI solutions in production environments.

Responsibilities:
- Lead the evolution and scalability of the organization's AI Operations platform.
- Establish and enforce engineering standards, best practices, and architectural patterns.
- Perform hands-on software development, primarily focused on backend platform engineering.
- Design and implement integrations with enterprise systems and cloud infrastructure.
- Build and maintain APIs, services, and event-driven architectures.
- Develop AI platform capabilities including: RAG systems, Prompt management, Hallucination detection, Version management, AI evaluation frameworks, Improve platform reliability, observability, monitoring, and QA processes.
- Design and maintain CI/CD pipelines using tools such as Git

Lab and ArgoCD.
- Collaborate with globally distributed teams to define technical roadmaps and delivery strategies.
- Mentor engineers through design reviews, code reviews, debugging sessions, and technical leadership.
- Drive operational excellence and production readiness across the platform.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry,



genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements
- 8+ years of software engineering experience building and operating: Large-scale backend platforms, distributed systems, developer platforms, enterprise internal tools, automation platforms
- Previous experience programming from scratch with Python as well as doing feature enhancements
- 2+ years of practical Generative AI experience, including: Building and shipping AI-powered applications, LLM integrations, RAG architectures, vector databases, hybrid search, and building and implementing chatbots
- Experience implementing ArgoCD, Git

Lab CI/CD, understanding of how containers are built, and deployment automation
- Familiarity with EKS and cloud-native application deployment
- Experience designing secure enterprise integrations with strong focus on: Identity management, permissions, auditability, security, operational safety
- Demonstrated ability to influence technical direction and mentor engineering teams
- Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience - Deep understanding of: Kubernetes, API design and architecture, event-driven systems, message queues, PostgreSQL and data storage systems, caching technologies, CI/CD pipelines, telemetry and distributed tracing
- Solid understanding of reliability and resiliency patterns including: Retries, idempotency, circuit breakers, rate limiting, asynchronous processing, failure isolation, incident response

📌 Senior AI Platform Software Engineer - INTL India (Vancouver)
🏢 Insight Global
📍 Vancouver