**JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT**
The Vancouver Fraser Port Authority is an arm’s-length
federal agency responsible for the shared stewardship of the lands and waters
that make up the Port of Vancouver, Canada’s largest port.
Our mandate, as
outlined in the Canada Marine Act, is to enable Canada’s trade objectives
on behalf of all Canadians, ensuring the safe movement of goods through the
Port of Vancouver while protecting the environment and considering local
communities.
As an organization with a significant impact on communities
and businesses across Canada, the Vancouver Fraser Port Authority is dedicated
to diversity, inclusion, and sustainability.
We strive to create a workplace
that mirrors the richness of our community, empowering all employees to achieve
their full potential.
The
**Senior Business Systems Designer**
leads the
discovery, definition, and functional architecture of business systems to
ensure technology solutions directly support organizational processes, decision‑making,
and operational outcomes.
Partnering with business leaders, the role analyzes complex
operational challenges, identifies capability gaps, and defines the business
capabilities required to address them.
Through structured analysis, the role
translates business needs into explicit capability models and determines how those
capabilities should be enabled through enterprise business systems.
The role
defines solution approaches and implementation roadmaps that guide large‑scale
business systems initiatives and modernization efforts, ensuring alignment
between business strategy and system design.
Leveraging deep expertise in enterprise applications and
business process design, the Senior Business Systems Designer defines
functional solution architecture and configuration approaches for complex Commercial
Off the Shelf (COTS) and Software as a Service (SaaS) platforms.
The role
ensures system capabilities, integrations, and data structures are aligned with
business objectives and the organization’s broader technology direction.
Acting
as the principal authority on business system solution design, the role
provides leadership throughout the pre‑implementation and implementation lifecycle
by guiding business analysis, validating solution design and configuration, and
ensuring delivered solutions achieve intended business outcomes.
**What you do:**
Leadthe structured exploration of complex business challenges by workingclosely with
businessleaders and subject matter experts to understand operational processes,pain points, and emerging needs.
Analyzecurrent operational practices, information flows, and system usage toidentify business capability gaps and opportunities for improvement.
Facilitatediscovery workshops and analysis activities to clarify business problems,define desired outcomes, and establish a shared understanding oftransformation objectives.
Definethe business capabilities required to support organizational objectivesand determine how those capabilities should be enabled through businesssystems.
Establishand maintain a holistic view of how enterprise business capabilities aresupported across existing and planned systems, identifying opportunitiesto improve alignment and reduce fragmentation.
Shapesolution approaches that connect business challenges with appropriatetechnology solutions, ensuring proposed systems effectively supportorganizational capabilities and operational goals.
Contributeto the development of business systems modernization roadmaps byidentifying opportunities to introduce, enhance, rationalize, or retiresystems.
Definethe functional architecture of business system solutions, ensuring systemcapabilities, workflows, integrations, and data structures align withbusiness objectives.
Leadrequirements definition and fit‑gap analysis activities todetermine how system capabilities should be configured to support businessprocesses.
Establishconfiguration strategies that maximize the use of standard systemfunctionality while minimizing unnecessary customization.
Maintaina holistic view of the organization’s business systems landscape, ensuringsystem roles, boundaries, and capabilities remain clearly defined andaligned with organizational needs.
Defineand govern business system capability boundaries to ensure capabilitiesare appropriately distributed and to avoid duplication or fragmentation offunctionality.
Providesolution design leadership throughout the implementation lifecycle,ensuring delivered systems align with approved functional architecture andbusiness requirements.
Guideanalysis activities during implementation initiatives to ensure consistent,high‑quality requirements definition and validation.
Performother duties as required.
**What you bring:**
A Bachelor’s degree in a relevant field such as Business,Information Technology, Engineering, Computer Science, or a related acceptablediscipline.
Minimum of five (5) years of progressively senior levelexperience working with enterprise business systems, including responsibilityfor defining requirements, shaping solution approaches, and supporting systemdesign decisions within complex organizational environments.
Demonstrated practical experience applying architectural,business analysis, or systems design methods within large‑scaleenterprise system initiatives, with a clear track record of using structuredapproaches to inform real solution decisions rather than producing theoreticalartifacts.
Substantial hands‑on experience delivering fulllifecycle COTS and/or SaaS implementations, including discovery, fit‑gapanalysis, solution design, configuration strategy, and implementation validationfor complex enterprise platforms (e.g., ERP, HCM, CRM, Financial, Asset, or
Service
Management systems).
Proven experience translating complex operational processesand business challenges into capability‑driven system solutions, includingdefining business capabilities, functional requirements, target‑stateprocesses, and system designs that can be realistically implemented withinenterprise constraints.
Demonstrated architectural decision‑makingexperience within enterprise implementations, including responsibility for: determining where businesscapabilities should reside across platforms, evaluating configuration versuscustomization tradeoffs, and identifying integration and dataimplications of design choices.
Experience working at the intersection of business strategyand system design, partnering with senior business leaders to shape solutiondirection while remaining grounded in system feasibility, vendor capabilities,and implementation realities.
Proven experience working with software vendors and systemintegrators in an architecture or solution design capacity, includingparticipation in vendor evaluation, solution design workshops, fit‑gapdiscussions, and validation of proposed configurations.
Experience providing design leadership across implementationinitiatives, including guiding and reviewing business analysis outputs,validating functional designs and configurations, and ensuringdeliveredsolutions align with approved architectural intent and intended businessoutcomes.
Strong working knowledge of enterprise delivery andcollaboration tools (e.g., Excel, Power
Point, Jira, Service
Now, Share
Point,Smartsheet, or similar), used to support structured analysis, design documentation,decision‑making, and executive‑level communication.
Demonstrates strong enterprise systems thinking, with theability to understand and reason about how business processes, data,integrations, and technology platforms interact across complex organizationalenvironments.
Possesses the ability to translate complex, ambiguousbusiness challenges into well‑defined business capabilities andsystem‑enabledsolution approaches, balancing business outcomes with system constraints.
Exhibits strong architectural judgment when evaluatingsolution alternatives, including business capability placement acrossplatforms, configuration versus customization decisions, and high‑levelintegration and data design implications.
**What we offer:**
Market-competitivebase salaries and variable incentive plan
Generousand inclusive benefits offering including retirement benefits plan
Earnedtime off program
Paidvacation and personal care leave
Learning,development, and advancement opportunities
Onsitegym with towel service in a national landmark in the heart of Vancouver’swaterfront
Friendly,unique, and respectful workplace
**Location** : Vancouver, Canada
**Job type:**
Bargaining Unit, Full-Time, Permanent,
Hybrid
**Working environment:**
Normal working office
conditions
The incumbent must obtain and maintain a valid Marine
Transportation Security Clearance when specific projects require this position
to access restricted areas/information as defined by the Marine Transportation
Security Regulations.
_This is Canadian-based employment, andall employees are expected to maintain legal eligibility to work in
Canada.
Applicants advancing in the hiring process may be subjectto technical assignments, psychometric assessments, and/or backgroundchecks, including but not limited to criminal record, credit, and/or referencechecks._
_At the Vancouver Fraser Port Authority, we arededicated to employment equity and a workplace reflective of the diversity ofour port community.
We welcome applications from all qualified candidatesincluding women, persons with disabilities, Indigenous peoples, andmembers of visible minorities.
Reasonable accommodation can be provided in theselection process and while working with the port authority.
If you requireassistance with applying to our openings or are seeking accommodations to applyin an alternative format, please contact us at
[email protected] .
We are committed to supporting your needs and will do our best to provide thenecessary assistance._
_We recognize and acknowledge that we are located onthe traditional territories of the x_
_ʷməθk_
_ʷəy_
_̓əm (Musqueam), S_
_ḵwx_
_̱w_
_ú7mesh (Squamish), and səlilwəta_
_ɬ (Tsleil-Waututh) Nations.
To learn more about our
First Nation relations and commitment to reconciliation, please visitour_
_website_
_._
📌 Senior Business Systems Designer (Vancouver)
🏢 Port of Vancouver
📍 Vancouver