Reporting to the onsite Compass lead, the Guest Services Coordinator & Reception Agent is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at a leading technology and consulting firm in downtown Montreal. (Candidate will support both offices)

Now, If You Were To Come On Board As Our Reception Agent & Guest Services Coordinator, We’d Ask You To Do The Following For Us

- Provide engaging and anticipative service to all office employees and visitors in both French and English
- Work closely with facilities, local technology, and other workplace departments to ensure a flawless guest experience
- Ensure optimal workspace occupancy through internal application use
- Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- Weekly and daily communication with Workplace Team
- Operate telecommunication systems and manage incoming calls
- Restock supplies and consumables
- Carry out instructions for security, fire, health, and safety guidelines as required
- Interact with 3rd party vendors
- Manage employee and visitor access to office and building
- Assist with room set-ups and catering requests
- Conduct opening and closing duties
- Complete mail and courier requests as required
- Support other local offices as required
- This is an active role that requires walking, bending and standing throughout the day.

Role Think you have what it takes to be our Reception Agent & Guest Services Coordinator? We’re committed to hiring the best talent for the role.



Here’s how we’ll know you are the best fit:

- Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels
- Excellent written and verbal communication skills in French and English
- Analytically inclined and a team player
- Ability to set priorities, manage multiple tasks and meet frequent deadlines
- Exceptional customer service skills with the desire to learn and be cross-functional
- Technical inclination and basic knowledge of office systems and hardware preferred
- Ability to lift up to 30lbs
- Proficiency with Microsoft Office Systems

What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Excellent Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority.



We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact [email protected] for further information.

📌 Welcome Host/Office Services, Accenture Montreal (Algoma, Unorganized, North Part)
🏢 Compass Group Canada
📍 Algoma, Unorganized, North Part