Sr Representative, Commercial Property Claims
and 7 more

Be the First to Apply

Definity is the parent company to some of Canada’s most long-standing and creative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

Experienced Property Claims Adjuster responsible for managing property claims from intake to resolution, including coverage assessment, vendor coordination, payment processing, and salvage/subrogation activities. The successful person will come with commercial property experience.

What to Expect

Accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently

Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy

Maintaining detailed file records by entering pertinent data into the appropriate systems

Processing claims payments within level of authority after verifying claimant's entitlement

Initiating salvage and subrogation procedures on assigned files

What You Bring





University degree in any discipline or a college diploma in one of the following programs: 2-year diploma from a provincially recognized and funded community college in Insurance, Law & Security, Loss Control, Business Administration or the CIP designation

5-8 year’s experience adjusting property claims

Experience of commercial property claims would be an asset

Licensed in New Brunswick, PEI and Newfoundland would be an asset

Familiarity with Guidewire system

Proficient in MS Word and Excel

Bilingual capabilities (French and English) would be an asset

Professional, friendly and courteous in all interactions, whether with customers or co-workers

Able to perform well in a busy operation and remain calm under pressure

Team player adaptable to a changing environment

Robust written and verbal communication skills

Salary Range : $59,300 - $109,200

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

What’s in it for you?

Company share ownership program





Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Pension and savings programs, with company-matched RRSP contributions

Paid volunteer days and company matching on charitable donations

Educational resources, tuition assistance, and paid time off to study for exams

Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents

Wellness and recognition programs

Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by [email protected].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

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📌 Sr Representative, Commercial Property Claims (Ontario)
🏢 Definity
📍 Ontario