TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we’ll accomplish together Are you ready to take on a pivotal role that keeps everything running smoothly? As an Administrative Assistant in our Defined Benefit Pension Administration team, you'll provide essential support to ensure efficient workflow and high standards of accuracy and confidentiality. If you have a keen eye for detail, strong organizational skills, and a passion for supporting team operations, we want to hear from you!
Why Join Us? Being part of a dedicated and dynamic team
Enjoying opportunities for growth and professional development
Working in a collaborative and supportive environment
Feeling valued for your contributions and initiatives
What you’ll do In this role, you'll be at the heart of our operations, ensuring everything runs smoothly.
Here’s what you’ll be doing:
Perform data entry across various systems, including our in-house pension administration system and Excel worksheets
Execute mail merges for mass client communications efficiently
Manage general administrative duties such as scanning, faxing, photocopying, and supply management
Maintain organized filing systems and archive documents according to retention policies
Process incoming mail by opening, sorting, logging, and distributing team correspondence
Prepare and verify outbound mail packages for accuracy
Support document management through both digital and physical filing systems
Assist other administrative assistants as needed to ensure smooth team operations
Identify and implement process improvements to boost team efficiency
Participate in special projects as assigned to add value to our operations




What You Bring Post‑secondary education or a minimum of two years of relevant experience
Strong attention to detail and the ability to multitask effectively
Proven experience with document management and archiving systems
Advanced proficiency with office equipment (photocopier, printer, fax)
Strong computer skills, particularly in MS Office Suite (Word, Excel, PowerPoint) - MS Office certificate preferred
Exceptional organizational and time management abilities
Strong written and verbal communication skills
A professional demeanor with strong customer service orientation
Experience in the group perks or pension industry
A self‑motivated team player who demonstrates initiative and independence
Bilingual skills in English and French (an asset)
A bit about us We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity.
We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.




Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long‑term relationships along the way.
A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world‑leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.
Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.
Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.

#J-18808-Ljbffr

📌 Office Clerk (in-person) (British Columbia)
🏢 Telus
📍 British Columbia