Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail

Delivery of mail and printing projects throughout the customers site

Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery

Download jobs from email or print queue, sizing, reproducing, sorting and finishing

Establishing and maintaining quality controls to ensure work accuracy

Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines

Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space

Running reports

Keeping logs of downtime, repairs and meter charges of all copiers/printers on site

Job Description

Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail

Delivery of mail and printing projects throughout the customers site

Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery

Download jobs from email or print queue, sizing, reproducing, sorting and finishing

Establishing and maintaining quality controls to ensure work accuracy

Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines

Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement,



stocking paper and general cleanness of work space

Running reports

Keeping logs of downtime, repairs and meter charges of all copiers/printers on site

Qualifications

High School Diploma or equivalent work experience

Minimum 2 years of experience working in a mail room or copy centre

Skills

Excellent interpersonal skills with the ability to quickly develop business relationships

Strong self-motivation to drive results

Excellent communication skills both verbal and writtenProficient in Microsoft Office applications.

Ability to lift and carry up to 45 lbs. as required.

Experience using Adobe Acrobat Pro and Kofax software.

Experience in Production color and black and white printer for high-volume commercial printing.

Experience operating large office multifunction printer(MFDs) (print, copy, scan, fax).

Other

Present a qualified image at all times to customers and vendors

About Us
Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented,



inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

Select the medical, dental, life, and disability insurance coverage that fits your needs.

Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually.

Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 8045

Job Category : Service Delivery

Posting Date : 2026-08-05T15:36:39+00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : Toronto, ON, Canada

Salary Range : $22-$23

Driving requirements : Non-driver

Sign-on Bonus : No

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📌 Senior On-Site Service Specialist (Ontario)
🏢 Ricoh USA
📍 Ontario