World Waterpark Guest Services Attendants are responsible for coordinating the sales of products and services of World Waterpark, ensuring that guests have a fun and memorable experience.

Primary Responsibilities

- Providing information on World Waterpark’s hours of operations, events, rental spaces, programming, park concessions and attractions.

- Assisting with calls for birthdays, Toddler Time information, park status, and rentals bookings.

- Processing daily admissions, rentals, Choice Passes, birthday parties, and tickets for various events held in the World Waterpark.

- Cashing out and balancing sales at the end of every shift.

- Contacting customers regarding bookings, parties, emailing and faxing information and confirmation.

- Working shifts in the Guest Services and Tube Shack ticketing area.

- Lifting boxes or items up to 20kg.

- Keeping all areas clean and stocked.

- Maintaining a professional dress code at all times being the first representative of World Waterpark.





- Assisting in other duties as assigned.

Desired Qualifications

- Experience working successfully with a variety of employees, including mentoring employees new to the workforce. Previous experience in a Supervisory role in the retail industry is considered an asset.

- Excellent communication and interpersonal skills complemented by team building and motivational abilities.

- Knowledge of Microsoft Office programs including Word, Excel, and Outlook as well the ability to adapt to other software programs as required.

- Previous experience handling cash and providing quality customer service with the ability to work in a rapid-paced environment.

Terms Of Employment

- This is a part-time position that requires flexible availability Monday through Sunday, days, evenings, weekends and holidays.

- Must be able to pass a basic security clearance.

📌 World Waterpark Guest Services Attendant (Edmonton)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Edmonton