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Department Research and Scholarly Commun., Western Libraries

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an chance to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us
As the academic commons of Western University, Western Libraries provides the library and archival expertise and infrastructure - information resources, technology, people, and spaces - required to cultivate and mobilize knowledge, and accelerate excellence in teaching, research, and scholarship.

Responsibilities
The Technical Specialist (GIS Specialist) will provide Geographic Information Systems (GIS) expertise to the Campus, and to provide input and oversight to future planning for the GIS program at Western Libraries. The Technical Specialist will contribute to research excellence in the Western community, and works closely with faculty, researchers, and students, who require geographical information, specialized data, and implementation of geographic information science. The Technical Specialist (GIS Specialist) provides teaching and instruction related to GIS, specialized data, and data visualization to the Western University community including students, staff and faculty.

The Technical Specialist (GIS Specialist) collaborates on and provides support to grant-funded research including such projects as the Northern Tornadoes Project and the Surviving Memory in Post-war El Salvador Project (SSHRC funded for 8 years), as well as other campus initiatives. The Technical Specialist (GIS Specialist) provides integral support to the future programming direction for GISc,



digital mapping and data visualization in the emerging Digital Scholarship Centre (DSC).

Qualifications
Education:

3-year University Bachelor’s Degree, preferably in Geography or a related field
Course work or training in GIS, cartography, or geomatics preferred

Experience:

2 years’ experience using GIS Software, specifically QGIS and ArcGIS, in a variety of settings
Previous experience providing client service
Previous experience troubleshooting errors, locating alternative data sources, and finding workarounds to potential roadblocks within ArcGIS
Previous experience within a GIS position in a relevant research or academic environment preferred

Knowledge, Skills & Abilities:

Knowledgeable of GIS methods and analysis and ability to provide solutions and identify applications of GIS within research or client projects
In-depth knowledge of digital cartography data and demonstrated proficiency with the Esri suite of software
Experience with current Esri software: ArcGIS Pro, ArcGIS Online (Survey123, Dashboards, Story Maps), Server for ArcGIS or ArcGIS Enterprise)
Experience working as an ArcGIS Online Organization Administrator
Experience analyzing and processing raster mosaic datasets within the ArcGIS Server workplace
Ability to collect and discern relevant data to create and interpret reports
Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the NTP/NHP teams and the University community
Decision making and problem‑solving skills to resolve complex technical issues
Detail‑oriented with an ability to function and process information with high levels of accuracy




Ability and willingness to stay abreast of technological developments within the GIS field
Ability to investigate defined issues, solicit input, and suggest remedies and alternative approaches that meet the needs of the situation
Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
Communication skills to listen to the complete message, solicit more information as required, and provide feedback
Verbal and written communication skills to describe technical concepts effectively to both novice and sophisticated users with demonstrated training skills both one‑on‑one and in a group setting
Ability to provide guidance, support and feedback in a way that is positively received
Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
Ability to identify opportunities for improvement, while being open to trying new ideas and working methods

Union Statement
Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
The accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:
This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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📌 Technical Specialist IV (Ontario)
🏢 Western University
📍 Ontario