Title posted on Talent.com - Clinical Administration Supervisor
Posted onAugust 07, 2026 by Employer details CASA Mental Health
Job details A Rewarding Career at CASA Mental Health Are you passionate about creating hope for children, youth and families?
At CASA Mental Health, every role contributes to our vision of a community where all children and youth are empowered to thrive.
Job Details Salary: $69,876 to $90,122 Vacation: 20 days Shift structure: Monday to Friday, 7.25 hours per day Primary location: Edmonton Union: Exempt FTE: 1.0 Status : 18-month term position concluding in February 2028 (hybrid/multi-site)
About the Role As Clinical Administration Supervisor, you will be part of a team that assists CASA’s clinical teams in managing referrals and schedules.
You will help prepare group materials, coordinate evaluations, manage patient schedules and support with follow-up calls to families.
Reporting to the Director, Business Operations and working closely with other program leadership roles, the Clinical Administration Supervisor provides day-to-day operational support and team development to the administrative team.
This role is responsible for driving administrative service excellence, fostering a high standard of professionalism, supporting the delivery of effective and responsive services and promoting a collaborative work environment.
Additionally, the Clinical Administration Supervisor provides leadership in administrative service delivery, including supporting staff development, coaching and performance improvement, participating in departmental planning,



evaluation and quality initiatives, and ensures administrative practices align with CASA’s policies, procedures, and strategic and operational plans.
The Clinical Administration Supervisor will: Provide direct day-to-day supervision for the administrative team, including assigning and prioritizing work, managing schedules and coverage, approving time-off requests and addressing operational concerns.
Conduct performance reviews, manage attendance and address performance concerns, including coaching and progressive performance management, in consultation with the Director, Business Operations and People and Culture as appropriate.
Ensure employees deliver administrative support that reflects CASA Mental Health’s mission, vision and values.
Lead onboarding, orientation and continuous development and training for administrative employees.
Ensure consistent communication with the Director, Business Operations regarding operational issues that may impact services or the work environment.
Oversee administrative workflows such as referral tracking, appointment scheduling, client check-in processes and communication flow across the department.
Offer real-time coaching,



role modeling and guidance to administrative staff to support skill development.
Support the development and implementation of competency standards and expectations for administrative roles.
Lead and contribute to administrative initiatives that enhance efficiency, service access and the patient and family experience.
Participate in the development and implementation of evaluation frameworks for administrative processes.
Knowledge, Skills and Abilities Demonstrated leadership experience, including performance management, coaching and developing high-performing teams; experience in a unionized environment is an asset.
Excellent organizational, interpersonal, communication and consensus-building skills, with the ability to collaborate effectively across interprofessional teams.
Strong analytical, critical thinking and problem-solving skills, with the ability to identify barriers, develop solutions and make evidence-informed decisions.
Proven ability to work independently, prioritize competing demands, adapt to changing environments and lead through change.
Demonstrated ability to build team-oriented relationships, foster organizational learning and promote a respectful, team-ori
Location Edmonton , AB
Work location On site
Salary $ 69,876 YEAR annually
Terms of employment Part time
Starts as soon as possible
vacancies 1 vacancy
Source Talent.com #631712946351386177
Edmonton, AB
Advertised until 2026-08-17

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