JOB REQUISITION
Dynamics 365 CE Architect Manager
LOCATION
TORONTO
ADDITIONAL LOCATION(S)
JOB DESCRIPTION
You Belong Here
The Protiviti Career provides opportunity to learn, inspire, and advance within a cooperative and inclusive culture.

We hire curious individuals for whom learning is a passion.

We lean into our mission: We Care.

We Collaborate.

We Deliver.

At every level, we champion leaders who live our values of
integrity, inclusion, innovation, and commitment to success
.

Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You
Protiviti is
looking for a
Technology Consulting
Manager to join our growing
Microsoft
team.

What You Can Expect
As a Manager, you’ll partner with our clients to solve complex business problems and provide impactful advice and solutions.

You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery.

You’ll
foster a network
within the business community and serve as an ambassador of Protiviti in the market.

You will also be a mentor, trainer, and coach to Consultants and Senior Consultants as you facilitate the successful completion of project work plans.

What Will Help You Be Successful
You enjoy
designing scalable, enterprise ‑ grade Dynamics 365 CE solutions that align business requirements with long ‑ term platform strategy.

You are motivated to learn and interested in all things related to
Dynamics 365 CE
including the latest trends and developments.

You
are passionate about
build ing
relationships with clients and
providing exceptional experiences.

You have an inherent interest in project management and team leadership.

You
promote
a positive
team culture that
fosters open communication among all engagement team members.

You create development opportunities
for others, including participating in the creation and rollout of training,
and ways for your team to improve our
clients and communities.

You
have interest in participating in the preparation of client proposals and strategies to win new business.

You have interest in working with a diverse portfolio of clients across
multiple industries.

Do Your Talents Include the Following?
Demonstrated
experience with: Architecting scalable, enterprise-grade Dynamics 365 Customer Engagement solutions.

Hands-on experience implementing Dynamics 365 CE modules including Sales and Customer Service.

Leading full lifecycle delivery including requirements gathering, solution design, build, testing, deployment, and post-go-live support.

Translating business requirements into scalable CRM solutions, including sales and customer service process design and optimization.





Defining and enforcing solution architecture standards, governance frameworks, and best practices across CE implementations.

Strong experience with CE customizations using entities, forms, views, business rules, workflows, and Power Automate.

Designing and delivering integrations between Dynamics 365 CE and external systems using Microsoft Dataverse, APIs, Microsoft Azure Logic Apps, or middleware platforms.

Proficiency leveraging Microsoft Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance CE capabilities.

Ensuring security, compliance, and data governance across Dynamics 365 and integrated systems.
E valuat ing , summariz ing , organiz ing , and interpret ing
data.

Establishing and cultivating business relationships and a professional network , including with senior executives .

Ability to translate and communicate
issues, risk, or challenges
to client personnel, including executives.

Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.

Your Educational and Professional Qualifications
Bachelor’s degree in
a
relevant discipline ( e.g.,
MIS,
CIS,
Information Technology, or related field)
5+ years working in
in professional services
or
related
industry.

Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and Power

Point.

Secondary emphasis on Visio and Access.

Professional Certification such as
Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant ,
Microsoft Certified: Power Platform Functional Consultant Associate ,
Microsoft Certified: Azure Fundamentals
or similar
preferred.

Our Hybrid Workplace
Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely.

This model creates meaningful experiences for our people and our
clients while offering a flexible environment.

The ratio of remote to in-person requirements vary by client, project, team, and other business factors.

Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.

Starting salary is based on a full-time equivalent schedule.

Placement in the range is dependent upon experience,
skills
and geographic work location.

Below is the salary range for this job .
$105,000.00 – $155,000.00




This job posting is for a current vacancy.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

All applicants applying for Canadian job openings need authorization to work in Canada for Protiviti without sponsorship now or in the future.

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to
HRS [email protected]
or call 1.(phone hidden) for assistance.

In your email please include the following: The specific accommodation requested to complete the employment application.

The location(s) (city, state) to which you would like to apply.

Protiviti is not registered to hire or employ personnel in the following provinces – New Brunswick, Newfoundland & Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Quebec, Saskatchewan, Yukon.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
JOB LOCATION
CAN TORONTO
Protiviti ( www.protiviti.com
(https://edge.prnewswire.com/c/link/?t=0&l;=en&o;=4698763-1&h;=(phone hidden)&u;=http%3A%2F%2Fwww.protiviti.com%2F&a;=www.protiviti.com) ) is a global consulting firm that helps clients transform and protect their businesses, and respond to planned and unexpected events.

Through a network of more than 90 offices in over 25 countries, Protiviti and its independent and locally owned member firms deliver deep expertise and tailored capabilities across technology, artificial intelligence, data, operations, finance, legal, compliance, HR, marketing, digital, risk, and internal audit — enabling organizations to accelerate innovation, navigate risks and safeguard what matters most.

Named to the
Fortune 100 Best Companies to Work For®
list since 2015, Protiviti Inc. has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies.

The firm also works with government agencies and smaller, growing companies, including those looking to go public.

Protiviti Inc. is a wholly owned subsidiary of Robert Half (NYSE:
RHI
(https://www.prnewswire.com/news-releases/protiviti-earns-place-on-2026-fortune-best-workplaces-in-the-bay-area-list-302784583.html#financial-modal) ).

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HERE
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📌 Dynamics 365 CE Architect Manager (Toronto)
🏢 Robert Half
📍 Toronto