Job Description
We are seeking an Intermediate Service

Now Developer with 3–5 years of experience developing and customizing solutions on the Service

Now platform.

This individual will be responsible for designing, developing, troubleshooting, and enhancing Service

Now applications while supporting enterprise-wide business initiatives.

The successful candidate will have a strong understanding of Service

Now architecture, development best practices, integrations, and scripting.

They will work independently on moderately complex development efforts while collaborating with stakeholders, performing code reviews, supporting integrations, and mentoring junior developers when required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

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https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements
Experience & Platform Knowledge
3–5 years of hands-on Service

Now development experience
Strong understanding of Service

Now architecture, data model, and development best practices
Proven experience developing and customizing solutions on the Service

Now platform
Experience designing and implementing workflows, integrations, and custom applications
Service

Now Modules Experience
ITSM
ITOM
ITAM
CSM
GRC
HRSD / HR Management
Certifications
Certified Implementation Specialist (CIS) OR Certified Integration Specialist
Minimum of two Service

Now Micro-Certifications, such as: Application Developer – Process Creator
Application Developer – User Interface Creator
Integration Hub
Service Portal
Predictive Intelligence
Technical Skills
Solid Java

Script scripting experience
Hands-on experience with Glide

Record API, Ajax, and Jelly
Experience developing and consuming REST and SOAP web services
Knowledge of Service

Now APIs
Development & Quality
Experience troubleshooting and resolving Service

Now defects/issues
Experience performing code reviews and ensuring development quality standards
Ability to develop custom solutions and integrations independently
Ways of Working
Experience working in Agile environments • Familiarity with Service Portal concepts
• Ability to influence stakeholders and facilitate discussions with decision makers
• Strong strategic thinking and interpersonal skills
• Experience working within a large enterprise or matrix organization
• Experience mentoring junior developers

📌 ServiceNow Developer (Toronto)
🏢 Insight Global
📍 Toronto