Route Service Manager - Etobicoke - Uni

First Canada
**Location:**
Toronto, Ontario
**Job ID**
2603193
**Where will a Uni

First Career take you?**
As an industry leader in the rental, lease and sale of uniforms and facility services products, Uni

First Corporation has grown to become one of the largest companies in the garment services industry.

Uni

First is recognized on the **Forbes “Platinum 400 - Best Big Companies” List** .

With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for Uni

First.

What sets us apart from all other companies is that we still function as a **family** run business.

When you work for Uni

First, you’re family!
Uni

First Corporation has a strong history of **promoting from within.** In fact, most of Uni

First's Senior Managers have come from within the Company.

Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.

Our culture is what makes Uni

First an organization that stands out from the rest.

Are you interested in loving your job? Find out just how far a career with Uni

First can take you.
**ROUTE SERVICE MANAGER** leads all functions and operation aspects of the service department and is accountable for attaining targeted growth and operating cost targets.

The ideal candidate will demonstrate strong business acumen and leadership abilities.

We are looking for an enthusiastic and motivated individual interested in career growth and with desire to succeed.

Previous supervisory experience in b2b sales and service will be considered an asset.
**Responsibilities:**
Manage daily activities of the Service Department.

Create and lead a diverse team to provide best-in-class customer service through positive leadership, on-going direction, coaching and career development.

Hire, train and develop service employees




Instill a "Customers for Life” attitude with the service team by maintaining strong customer service standards.

Ensure vehicle safety and maintenance of fleet.

Create and support business unit annual plans.

Oversee proper utilization of the service systems.

Promote the Uni

First culture of value and integrity to achieve customer satisfaction, account growth & profitability.

Develop solutions for customers while adding value that enables them as a company to meet their own business objectives.
**Qualifications**
**Qualifications:**
Prior customer service experience.

Ability to solve practical problems and deal with a variety of customer concerns and situations.

Ability to remail calm under pressure and probelm solve.

Understand priorities and knows how to delegate.

Ability to negotiate, train, coach, and lead a team with a positive attitude.

Robust computer proficiency (i.e.

Microsoft Suite)
Excellent verbal and written communication skills
Must be age of majority with a valid non-commercial driver's license and safe driving record which meets pre-employment background check (i.e. clear diver's abstract)
**Education:**
College or equivalent experience
**Uni

First offers a Fleet of Benefits!**
Salary starting at $75k/year
RRSP with Company Match
Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Supplemental Life Insurance
Long Term Disability
Paid Vacation
Paid Sick Time
Tuition Reimbursement
Employee Discount Programs
Employee Referral Program
**Equity, Inclusion and Accessibility**
Uni

First is committed to equity, inclusion, and accessibility in all aspects of employment.

We provide equal employment opportunities and prohibit discrimination or harassment on any ground protected under applicable Canadian human rights legislation, including race, colour,



national or ethnic origin, Indigenous identity, creed or religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, pardoned conviction, or any other protected ground.
**Accommodation During Recruitment**
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Uni

First is committed to providing an accessible and inclusive recruitment process.

Accommodations are available upon request for candidates participating in all stages of the hiring process.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at Talent

A [email protected] or through our Ethics

First portal at Uni

First.ethicspoint.com.

You may also call the Ethics

First Hotline at(800) 213-8979 (tel:+(phone hidden)) to let us know the nature of your request.
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**Candidate Safety and Privacy**
Uni

First recruiters will never request personal financial information as part of a job application.

If you receive a request of this nature, please treat it as potentially fraudulent.

Uni

First is an equal opportunity employer.

We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at
Talent

A [email protected]
or through our Ethics

First portal at
Uni

First.ethicspoint.com
.

You may also call the Ethics

First Hotline at (800) 213-8979
Uni

First Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application.

Please be vigilant as such requests for information may be fraudulent.

📌 Route Service Manager - Etobicoke - UniFirst Canada (Toronto)
🏢 UniFirst
📍 Toronto