Come join us

We are seeking an experienced Senior Manager, ERP Delivery Lead to lead complex ERP transformation programs and strategic client engagements.

This role is accountable for delivery outcomes across scope, schedule, budget, quality, client satisfaction, and team performance.

The successful candidate will lead multidisciplinary delivery teams, manage senior client relationships, and ensure disciplined execution from mobilization through go-live and stabilization.

What you'll do

Lead the successful delivery of large-scale ERP implementations and transformation programs from mobilization through go-live and stabilization.

Own delivery performance across scope, schedule, budget, quality, resource management, and client satisfaction.

Build and maintain trusted relationships with client executives, business leaders, and project stakeholders.

Lead governance forums, executive steering committees, and delivery reviews, providing transparent reporting and actionable recommendations.

Manage complex delivery environments involving multiple workstreams, vendors, implementation partners, and geographically distributed teams.

Manage complex delivery challenges, including scope negotiations, issue escalation, stakeholder alignment, conflict resolution, and project recovery.

Identify and mitigate risks, manage dependencies, and drive timely decision-making.

Partner with sales and solutioning teams to assess deliverability, shape opportunities, and support growth within strategic accounts.

Mentor and coach Delivery Managers and project leaders,



fostering a high-performance delivery culture.

Skills & ExperienceERP delivery leadership and program governance

Executive stakeholder management and client advisory

Risk, issue, dependency, scope, and change management

Financial management, forecasting, and commercial awareness

Conflict resolution, negotiation, and project recovery

Resource planning, vendor management, and multidisciplinary team leadership

Executive communication, presentation, and decision-making

Coaching, mentoring, and continuous improvement

Leadership Attributes

Builds trust with clients, stakeholders, and delivery teams.

Remains calm, decisive, and accountable in complex delivery situations.

Balances client advocacy with commercial and delivery discipline.

Leads through influence, collaboration, sound judgment, and ownership.

Equal Employment Prospect Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.

Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.

📌 Senior Manager, ERP Delivery Lead (Toronto)
🏢 Avanade
📍 Toronto