WHO WE AREConnective is a agile non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.STATUS: ExemptLOCATION: Kamloops, BCHOURS: 40 hours per week, Monday to Friday, COMPENSATION: $65, $ 82,400.00, based on experience and qualifications. This role is also eligible for the organization's comprehensive Management benefits package.ANTICIPATED START DATE: January, 2026CLOSING DATE: Friday, December 19th, 2025 by 1600WHAT WE OFFERCommitted Living Wage Employer2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC2023 High-Performance Culture Award from SupportingLinesCompetitive benefits package, including health, wellness, and pension planCareer and personal development, with the ability to grow in a diverse range of programs and departmentsAccess to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress ManagementAccess to On-Demand Pay to withdraw earned wages before paydayConnective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)ROLE PURPOSEThe Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The Program Manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achievedREPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Senior Manager of Programs or their designate Participates as a member of Connective's management teamLiaises with government and community agencies, volunteers, and members of the general public KEY ACCOUNTABILITIES Administration Implements and communicates all policies and procedures, including developing appropriate manuals, brochures and handbooksHires, supervises, evaluates,



transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local and the Personnel Polices of ConnectiveArranges shift schedules, ensuring appropriate staff coverageImplements a system of staff and volunteer orientation, supervision, in service training and evaluationEnsures all appropriate internal daily, monthly, and annual documentation of resource staff and contractor's files and records are maintainedTrack, compile, and maintain accurate expense reports and financial information, providing regular updates to the Operations Manager Programs Make sure effective, inclusive support programs are designed and maintainedSupports the overall program strategic directionImplements structural program alterations informed by the Operations Manager and representative of program trendsFacilitates person-centered planning opportunities for staff and service usersDeveloped related program opportunities, available to the individuals in the communityEnsure that funder guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed Community Maintains effective working relationships with related community services, government/stakeholders and agenciesIs knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities Facilities Ensures that the physical facilities fulfill all fire, health and safety regulationsEnsures that the resource(s) is maintained as a clean, pleasant and safe environment On Call Is available to all resource staff in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensuring call coverage is arranged in their absence Health and Safety Functions as an Occupational Safety and Health (OSH)



employer representative and may co-chair OSH committeeAttends the health and safety training sessions for supervisorsParticipates as the organization's representative in health and safety investigations mandated by statutory authorities or as directed by the organizationSupports Connective's OSH initiatives Other Duties Other duties may be assigned by the Senior Manager or designate based on operational and programmatic needs. EXPERIENCE AND SKILLS A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience. Extensive experience and expertise in Community Living, Mental health, and the Criminal justice SystemExtensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniquesSound knowledge of trauma-informed practice and awareness of issues facing diverse communities, including systemic barriers and issues stemming from colonizationKnowledge of community addiction services; experience liaising with criminal justice system, health sector, and/or social services personnel, and working with concurrent disorders and supportive recoveryExperience working with First Nations communitiesExcellent written and verbal communicationKnowledge and experience in hiring, training, and supervision of staffAbility to motivate and organize staff teamAdministrative experience and strong administrative skills, including competency in client documentation and utilization of case management systems.REQUIREMENTS Ability to successfully complete a Criminal Records Check and Vulnerable Sector CheckAbility to successfully complete reference checkAbility to provide a record of work historyTraining and/or certifications of 20 hours or more in the following areas: Trauma informed practice, crisis intervention and resolution, or psychosocial programming for substance use disordersCurrent Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC)Class 5 driver's licensePersonal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client

📌 Justice Services - C$82,400 A Year (Kamloops)
🏢 Connective
📍 Kamloops