Job DescriptionPay Range: $55,000 - $85,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-SharingProgram to assist with retirement savings; comprehensive paid benefits; a 15% discount onHome Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.The Digital Content Specialist is primarily responsible for managing digital content on the product information pages (PIP) for The Home Depot Canada. This broadly includes maintaining digital content governance, executing enrichment changes, managing Super SKU (SSKU) functionality and support our ratings and reviews program. Our core objective is to ensure our customers receive a consistent experience while navigating our PIPs to build their trust and complete their purchase on Homedepot.Ca or in stores. The Digital Content Specialist will utilize industry expertise and ecommerce data to set PIP content standards, provide content health reporting and insights, execute content improvement projects, and provide support for internal business partners on PIP content. Additionally, the role includes responsibilities to maintain Super SKU (SSKU) data,



which involves managing colour and sizing options on the website to ensure accurate and up-to-date product variations as well as overseeing ratings and reviews to enhance customer engagement and satisfaction.Key Responsibilities:Digital Content Enrichment SupportWork with internal teams to maintain and update overall content standards based on industry benchmarks and ecommerce dataExecute on content enrichment tasks including product name updates, media uploads, marketing copy, etc. in PIM toolMaintain and execute SSKU data tasks including creating product groupings, category definition mapping, data maintenanceTroubleshoot and support both internal and external partners on ratings and reviews inquiriesMeet with internal stakeholders to provide digital content expertise to make impactful recommendations or solve problemsProactively suggest ideas for new content based on customer research trendsConduct routine PIP reviews across Homedepot.Ca to ensure adherence to content standardsParticipate in project briefings, and collaborate with internal teams to collect assets and requirements for any special projectsStakeholder managementMaintain strong relationships with key stakeholders, both internal and externalUnderstand and empathize with stakeholder needs and expectationsResolve complex issues and facilitate effective communication across teamsLead collaborative efforts to drive value and remove obstaclesSupport office hours and lead presentations on department objectives and goalsDelivery & ExecutionHands-on execution of Digital Content Enrichment projects and initiativesWorks with cross functional teams to meet deliverablesCan extract and share business KPIs for the programPivots in response to challenges and observations and communicates this accordingly and urgently to stakeholdersCompetencies:Drives ResultsCustomer FocusCommunicates EffectivelyCollaboratesSkills:Strong analytical, influential, interpersonal skillsHigh attention to detail and organizational skillsProblem-solving and critical thinking skillsData AnalysisDirect Manager/Direct Reports:Reports to Manager of Ecomm Product EnrichmentTravel Requirements:LimitedPhysical Requirements:Extended SittingRepetitive TasksHybrid Work:5 days in officeWorking Conditions:Working in an office setting: computer work, camera on virtual meetingsMinimum Education:University/College degree in a related area of study, or equivalent experienceMinimum Years of Work Experience:1 - 3 years of relevant ecommerce, marketing or other related experienceMinimum Leadership Experience:NoneCertifications:NoneOther Requirements/Assets:Experience working with data - Looker, Tableau, Adobe AnalyticsExperience with project management tools, such as Air Table, and methodologies an assetUnderstanding of PIM systems and online article hierarchyExperience with Content Management Systems and processes in a digital space is an assetExperience writing/editing for digital channels (web, email, mobile, applications) is a robust assetBilingual (English/French) will be considered an assetKnowledge of industry best-practicesIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.Your emailSubmit

📌 Digital Content Specialist - $55,000 - $85,000 A Year (Toronto)
🏢 The Home Depot Canada
📍 Toronto