Manager, Employment Programs (Church Location) – Integrated Employment Services Full Time – Toronto, ON.Location: 355 Church Street, Unit 201, Toronto, ON, and with the possibility of working at any of our other locations.Salary Range: $65,000 - $78,000 (CAD) per year.Hours: Full-time, In-person, 37.5 hours per week, Monday to Friday. This position also requires working outside of regular operational hours including evenings and weekends.Classification: Permanent - Full Time.Reports to: Senior Manager Employment and Training Programs.About The RoleNEW believes the future of Employment Services requires a deep commitment to trauma informed counselling and personalized care. We are looking for an entrepreneurial leader with experience in the social impact sector who can help us transform our work, grow our team and move from a transactional approach to a relational one with our employment programs and services. If you are motivated by building a team, experimenting with processes and new ideas, leading through change and hitting your targets, then please keep reading!The Ideal Candidate HasAn entrepreneurial mindset, with a strong understanding of the foundations of change management, and demonstrated experience leading in a dynamic environmentIs vision and mission oriented, with the "grit" to see the long-term picture and bumpy road of successBelieves in the power of social programs as a means to help people build a better lifeFlexible, responsive, and open to new ways of thinking and problem-solving and a willingness to learnHas a solid affinity (and even a passion) for data and how it can be used to inform operational decision making and strategic business case developmentUnderstanding of case management approaches to care and program delivery is idealStrong understanding of how trauma can impact a person’s quality of life and barriers to employmentBelieves that collaboration is the name of the game to get things doneLeadership experience in social impact, non-profit, and can demonstrate how this experience relates to the roleHas Program Leadership and Management: This individual will have taken a hands-on approach in leading a variety of initiatives while supervising various team members. The ideal candidate will have a track record of effectively leading a performance-based and outcome-based program and team.Has Team Building and Development experience : The successful candidate will have recruited, managed, and developed a strong team of staff. This individual will serve as a "player/coach" to motivate and mentor their team.Exceptional Communication and Influencing Skills: As a voice/advocate of NEW's Employment Services,



the Manager will have strong written and verbal communication skills. They will be a persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills.Duties And ResponsibilitiesLead the day-to-day operations of NEW's Integrated Employment Services (IES) and programs including managing staff at all of NEW's IES Sites.Oversee the development and implementation of a comprehensive operational plan detailing goals, objectives, and performance standards for both programsOversee and monitor programs budgets, and submit financial reports to the Senior Manager and fundersSupport the transformation to a data driven, case management and training approach to Employment ServicesBuild a high performing team to align with the organization’s strategic direction for transformationInstill a climate of success within the team by solid, supportive leadership and a positive attitude to facilitate a client centred approach to careSupport the leadership team with developing and implementing a strategic plan for the Integrated Employment ServicesDevelop service accountability framework to implement quality improvement and provides a consistent approach to program delivery across multiple sitesResponsible for the supervision and management of the data management software(s)Complete and submit monitoring and narrative reports to the Ministry as well as Business Plans and other required reports.Participates in the annual program development planning process, including reporting on the past year's outcomes and accomplishments and future initiatives, and setting criteria for undertaking new directions and approaches consistent with NEWs' Strategic Plan.Staying abreast of current and future program directions and funding prospects of various funders.Establish linkages and provide senior leadership with relevant community partners to develop innovative ideas to meet current and evolving client needs.Conduct and/or lead Quality Audits in compliance with the organizational and legislated requirementsAnalyze trends in programs, identifying issues and developing and recommending solutions to the Senior Manager of Employment and Training Programs.Manage, coordinate, and monitor all assigned programs and services, ensuring all funding requirements,



commitments and targets are met and assigned budget is spentDevelop and implement targeted employer outreach strategies to recruit and engage a diverse network of employers across multiple sectors.Build and maintain a pipeline of inclusive employers committed to supporting client job placements and achieving strong employment outcomes.Develop and improve processes and policies based on quality assurance requirementsMonitor deliverables of program teams and provides direction to the teamWork closely with other program managers to build best practices across teamsDevelop proposals to public and private funding organizations, based on emerging opportunities throughout each fiscal yearParticipate in writing grants to sustain and grow Employment programs and servicesParticipate in public meetings and events to develop and maintain organizational visibility and consistent community and partnership developmentDevelop, implement, and evaluate short-term and long-term program plans to meet community needs and achieve funder targetsPrepare and submit accurate and timely statistical and program reports as required by the Executive Director and NEW BoardDevelop and maintain service delivery partnerships with other community service providers in support of program activitiesOther duties assigned by the senior leadership team.QualificationsA minimum of five (5) years leadership experience in a nonprofit, for-profit, government, or philanthropy, working on growth, business development, strategy, planning or related issuesAn undergraduate degree in Business Administration, Human resources is requiredKnowledge and experience of Integrated Employment Services, and other Employment Ontario programs such as Canada Ontario Job Grant is an assetMinimum of three (3) years of experience in writing grants applications, proposals and funders reportsMinimum of three (3) years' experience leading and delivering programsMinimum of three (3) years' experience managing people in a unionized environmentDemonstrated experience in change management, with specific examples of leading teams through transformative change at a management levelExperience working with Salesforce and CAMS considered an assetAccommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.DisclaimerArtificial Intelligence (AI) tools will not be used in the screening, evaluation or selection of candidates. All applications are reviewed and assessed by our hiring team.Newcomer Women's Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.#J-18808-Ljbffr

📌 Manager, Employment Programs (Winnipeg)
🏢 Newcomer Women's Services Toronto
📍 Winnipeg