Join Altea as the Supervisor of Front Desk Operations, driving member satisfaction and team success. Ensure efficiency in daily tasks while fostering a vibrant front of house culture.
You will be responsible for leading the front-of-house team, maintaining operational standards, and enhancing the member experience. Your proactive approach will help manage front desk operations, including check-ins and service recovery, while creating a welcoming space for all members. Your emotional intelligence will help you connect with members and staff alike.
Key Responsibilities:
• Develop and schedule the front of house team
• Manage daily check-ins, scheduling, and inquiries
• Provide quick and effective service recovery when needed




• Enforce presentation and cleanliness standards consistently
• Offer immediate coaching and feedback to team members
Requirements:
• 2-4 years in a supervisory role in a service workplace
• Proven ability to lead diverse teams effectively
• Excellent conflict resolution and communication skills
• Familiarity with membership management systems
• Current First Aid and CPR-C certification
Bring your leadership skills to enhance member interactions at Altea.
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📌 Supervisor of Front Desk Operations (Toronto)
🏢 Altea
📍 Toronto