Join CI Financial as a Microsoft 365 End User Services Specialist, focusing on user technology and security solutions. Your role will emphasize innovation and continuous service improvement.
In this position, you will lead the technical operation of Microsoft environments, including administration of O365, SSO, and MFA solutions. With a focus on user collaboration technologies, you'll drive best practices and enhance service delivery across the organization.
Key Responsibilities:
• Administer and support Microsoft 365 applications and environments
•Manage identity access and implement MFA solutions
• Collaborate to enhance Microsoft Teams Rooms technologies
• Participate actively in incident management and troubleshooting




• Develop necessary documentation for operational processes
Requirements:
• 5+ years in Microsoft environments and Microsoft 365 administration
• Experience with SSO and MFA systems, particularly Okta
• Solid PowerShell scripting and troubleshooting skills
• Familiarity with enterprise IT project management
• Desired certifications in Microsoft 365 or IT security
Contribute your expertise in Microsoft technologies while fostering innovation and quality at CI Financial.
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📌 Microsoft 365 End User Services Specialist (Toronto)
🏢 CI Financial
📍 Toronto