Who We Are:Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 16 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.Drive your career forward with a dynamic role as a Service Advisor!Position: Service AdvisorType: Fulltime PermanentLocation: Langford, BCCompensation: $31 - $33/hour What We Offer:Attractive Compensation: $31 - $33/hourWork-Life Balance: Generous accrued vacation time.Financial Security: Plan for the future with employer RRSP matchingComprehensive Perks: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.Position Overview:Be the first point of contact, providing exceptional service by assessing vehicle concerns, checking recalls, and keeping customers informed. Handle warranty claims, prepare repair orders,



and ensure timely repairs. If you have strong communication skills and a passion for customer service, this role is for you!Job Duties:Greet customers, listen to vehicle concerns, and clarify issues.Conduct inspections, check for recalls, and retrieve vehicle details.Review maintenance records and service schedules.Explain estimates, provide daily updates, and notify customers when repairs are complete.Verify warranty and service contract coverage, explaining provisions and exclusions.Prepare, enter, and obtain approvals for repair orders.Monitor repairs to ensure timely completion.Print warranties, repair orders, and issue sublet purchase orders.Review completed jobs, collect payments, and close out orders.Handle administrative tasks as needed.Required Skills and Qualifications: Proven technical expertiseKnowledge of trucks and partsExcellent customer service skillsExcellent communication skillsExcellent problem-solving skillsStrong organizational skillsExcellent time management skillsAble to work in fast pace environmentWork well with internal and external customersVelocity Truck Centres Canada is an equal opportunity employer.

📌 Service Advisor - C$31 - C$33 An Hour (Langford)
🏢 Velocity Truck Centres, Canada
📍 Langford