Manager, Technical Implementation - Full-Time / Permanent Responsibilities Lead and mentor a team of Technical Implementation Specialists, providing guidance and best practices for seamless customer deployments Oversee customer onboarding and technical implementations, ensuring a smooth transition and system integration Collaborate with clients and internal teams to define technical requirements and tailor solutions to their needs Design and optimize ETL workflows, leveraging automation and AI agents to ensure repeatable, high-quality, and cost-efficient recurring data deliveries Manage integration of customer data into ODAIA’s platform, ensuring accuracy and performance Oversee data ingestion and pipeline configuration to ensure optimal data readiness for ODAIA's commercial intelligence and AI models Utilize modern data tools (e.G., PySpark, Snowflake) to explore, troubleshoot, and resolve issues with ETL and system configuration Ensure timely and high-quality data deliveries, maintaining data integrity and compliance with industry standards Analyze team performance data and team output KPIs to identify bottlenecks, improve implementation processes and increase automation Drive cross-functional collaboration, ensuring alignment between customer success, engineering, and product teams Qualifications Leadership experience in managing technical teams, particularly in software implementation, customer onboarding, or data integration Strong technical foundation: proficiency in Python, SQL, and cloud platforms (AWS preferred)



Expertise in ETL and data integration with large data technologies such as PySpark and Snowflake Experience working with APIs and integration frameworks to connect platforms and automate data flows Familiarity with industry-specific tools such as Veeva Vault, Salesforce, and other CRM or data management platforms Exceptional problem-solving skills with a customer-centric mindset, ensuring a seamless experience for clients Excellent communication and stakeholder management skills, able to bridge the gap between technical and non-technical teams Benefits Meaningful stock option grants Immediate medical/dental enrollment Flexible time off Remote-First Flexibility with intentional, high-value in-person collaboration and socials AI-Native Environment encouraging continuous learning and AI integration Values-Based Culture that promotes innovation, ownership, and teamwork Compensation Base salary range: $140,000 - $175,000. Final compensation determined based on experience and qualifications. Location & Travel ODAIA is a remote-first organization with employees located across Canada and the United States. Employment Verification Any conditional offer of employment will be subject to background and reference checks. EEO & Diversity ODAIA is an equal prospect employer. We are committed to building an inclusive, respectful, and diverse workplace free from discrimination on any protected basis. Accommodations & Accessibility Accommodations are available upon request. Contact for assistance. #J-18808-Ljbffr

📌 Manager, Technical Implementation - $140,000 - $175,000 A Year (Toronto)
🏢 ODAIA
📍 Toronto