DMS iTech is a Managed Services Provider (MSP) dedicated to delivering comprehensive, turn-key IT solutions. We specialize in designing, implementing, and supporting infrastructure and related services.Job Description We are seeking a proactiveIT Support Analystto join our growing team of IT professionals. This role is perfect for someone eager to develop their skills, provide excellent technical support, and contribute to a dynamic IT environment.Position Title: Support AnalystCompensation: Salaried (commensurate with skills and experience) – $45,000 – $60,000 per yearStatus: Full-TimeHours: 40 hours/week, Monday to FridayLocation: Edmonton, Alberta (with remote work flexibility)As an integral member of the Information Systems team,



the Support Analyst is responsible for providing first and second-level technical support to internal and external customers, ensuring reliable operation of end-user computing environments, applications, and core IT infrastructure and services. If you havebetween 1-3 years of relevant IT support experience, strong communication skills, and a passion for delivering excellent customer service, we want to hear from you! This is a full time, Edmonton-based position with opportunities for remote work, requiring occasional travel to client sites.The Support Analyst will support and interact with the following technologies and environments:Microsoft Windows desktop and laptop environments (Windows Qualified 10/11)Active Directory and user

📌 Support Analyst - $45,000 - $60,000 A Year (Edmonton)
🏢 DMS iTech
📍 Edmonton