Détails De La Rémunération$69,700 - $98,400 CADDescription Du PosteLieu De TravailLindsay, Ontario, CanadaHoraire37.5 heures par semaineSecteur D’activitéServices bancaires personnels et commerciauxInformations ClésRémunération à titre indicatif et évolutive selon les compétences et l’expérienceLa description ci‑dessous présente les responsabilités et les qualifications attendues pour le poste d’Assistant Branch Manager chez TD Canada TrustResponsabilitésLead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bankCoach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelinesResolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policiesMentor a team on advice-giving strategies and delivering effective customer experienceEnsure the common areas and advisory spaces of the branch are inviting and approachable for customersMeet customer demands and compliance requirements by determining and maintaining accurate employee schedulingContribute to the Legendary Experience in the branch by sharing information, skills,



and subject matter expertise with the team members while coordinating team activities effectivelyWork closely with TD partners to help customers meet their financial needs in the best suited mannerImprove processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertakenHelp build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TDQualificationsUndergraduate degree and/or over 4 years of relevant experienceCompletion of Branch Compliance Officer (BCO) and IFIC or CSC CourseExtensive knowledge of team, process, and risk management along with advanced understanding of the businessProficiency in productivity tools and software tools including MS Office, and internet applicationStrong communication skills to liaise with customers, employees and cross functional teamsA thorough and accurate decision maker who can exercise good judgement when working with confidential informationA energetic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skillsGood communicator with go-getter attitude#J-18808-Ljbffr

📌 Dir. Adj. De Succursale Ii - C$69,700 - C$98,400 A Year (Peterborough County)
🏢 TD CANADA TRUST
📍 Peterborough County