Become an integral part of Manulife's Individual Insurance team as an Elite Case Coordinator, delivering exceptional support in a hybrid work environment. Your expertise will ensure prompt processing of life insurance applications and strengthen relationships with advisors.In this critical role, you will act as a liaison for our Corporate and Independent Advisor offices, providing proactive case management and support. Building robust one-on-one relationships is essential as you anticipate customer needs and address any bottlenecks in the application process.



This position emphasizes excellent communication and organizational skills for successful case resolutions.Key Responsibilities:- Build solid relationships with advisor branches- Proactively follow up on pending insurance cases- Anticipate and inform clients of important updates- Assume ownership of assigned files and resolve issues- Collaborate with internal departments for fast trackingRequirements:- Proven customer service experience- Exceptional communication skills, oral and written- Strong organizational skills and attention to detail- Adaptable to ongoing changes in processes- Knowledge of life insurance terminology is a plusLeverage your communication and organizational skills to excel as an Elite Case Coordinator with Manulife.#J-18808-Ljbffr

📌 Bilingual Case Coordinator - Healthcare (Hybrid) (Winnipeg)
🏢 Lifemark
📍 Winnipeg