We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Merchant Success Manager Target total compensation ranges from $77,000 - $92,000, including a fixed annual salary of $65000 - $80,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in positive faith, subject to company policies, board approval, and individual eligibility. About the Role:



As a Merchant Success Manager on our Merchant Success team, you will help merchants get value from Aftersell and Rokt product suites quickly and consistently—owning well-defined playbooks that retain and grow our partner base, and keeps day-to-day operations running smoothly while proactively spotting small inefficiencies and improving how we scale. Become the trusted advisor who propels our clients to new heights as a Client Success Associate at Rokt. In this role, you’ll blend relationship management with cutting-edge AI insights to drive long-term client growth and satisfaction. You’ll take charge of key client partnerships, ensuring they maximize the value of Rokt’s platform through strategic guidance and data-driven marketing initiatives. If you are passionate about helping clients succeed, love solving business challenges with innovative tech, and want to directly influence client growth, this opportunity is for you. Responsibilities: Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients. Build deep, positive relationships and become a trusted partner who understands each client’s goals and challenges. Drive Client Growth: Develop and execute strategic plans for each

📌 Merchant Success Manager - $65,000 - $80,000 A Year (Calgary)
🏢 Rokt
📍 Calgary