You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description:The Investigative Analyst is an significant front line of defence in identifying potentially suspicious activity submitted through Group Benefit plans. The team also receives incoming telephone calls through the Fraud Risk Management Tip Line, from the public, and internally with information regarding possible suspicious activities. What will you do?Communicating with Disability Case Managers, Plan Sponsors and tipsters, utilizing the principles of clear language, and in a courteous and professional toneSetting up cases in Case Manager for InvestigatorsGathering additional plan member detailsConduct preliminary, open source searches/researchManage inbox and triage of informationReview referrals for accuracy and qualityCommunicating with the Disability Business Unit for various requestsAssist with process improvements and maintaining team job aidsCollaborating with colleagues to drive process improvements, which have a direct impact on the client experience What do you need to succeed?Bilingualism (French, English, both oral and written)



is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.Advanced online and social media research skillsStrong analytical and problem-solving skills, attention to accuracy and detailsStrong organizational and decision-making skillsAbility to complete detailed tracking of all activities to support any follow-upAbility to handle conflicting priorities and meet stringent deadlinesAbility to operate effectively as a team member in a dynamic environmentAbility to work independently with minimal supervisionPost-secondary education preferredKnowledge of disability claims an asset Unique RequirementsReliability Status : As a condition of the role, the successful candidate must be eligible and obtain a Government of Canada Reliability Status security clearance through Sun Life. What's in it for you?Joining a reputable organization with over 150 years of historyBeing a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier livesAn environment of continuous learning and improvementFlexible Advantages, Pension Plan & Stocks Ownership and time off.



#LI-Hybrid The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected]. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Salary Range:49,000/49 000 - 77,000/77 000 Job Category:Risk Management Posting End Date:20/02/2026

📌 Bilingual Investigative Analyst - Disability - C$49,000 - C$77,000 A Year - No Experience Required (Montreal)
🏢 Sun Life
📍 Montreal