Overview

Join The Hoya Vision Care Canada Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Help Desk Specialist to work in our Mississauga, Ontario facility!

- Pay rate: $55K+
- Shifts Available: Monday – Friday 8:30am – 5:00pm

Responsibilities

- Ensures smooth operation of existing networks in all locations.
- Provides helpdesk support to internal users across Canada.
- Liaises with external suppliers/vendors to ensure that external resources meet the needs of the business.
- Provides emergency (on-call) support to end users as required.
- Maintain expert knowledge of Enterprise system (DVI),



providing Subject Matter Expertise to staff as needed.
- Responsible for routine reporting.

Qualifications

- 2 years of hands-on operational experience with Win 2016 Server and newer, Win 10/Win 11, DOS. 2 years Windows networking and connectivity.
- 2 years of hands-on experience with Android/iOS devices.
- 2 years of Windows networking and connectivity.
- 2 years of experience in laser printers setup, troubleshooting and repairs.
- 2 years of experience in remote support.
- Post-secondary degree.
- CompTIA A+, Network+ or equivalent.

Seniorities

- Entry level

Employment type

- Full time

Job function

- Information Technology

Industries

- Medical Equipment Manufacturing

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📌 Help Desk Specialist (Mississauga)
🏢 HOYA Vision Care
📍 Mississauga