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We are seeking an energetic and organized Bilingual Office Manager to oversee our office operations and ensure a smooth workflow. The ideal candidate will possess strong administrative skills, be proficient in both English and French. This role requires excellent communication abilities, attention to detail, and the capacity to manage multiple tasks efficiently.
Duties
Manage front desk operations, including greeting visitors and handling inquiries.
Assist in developing training for new hires and implementingongoing staff training initiatives.
Creation of policy and process manuals as required.
Maintain vendor relationships and manage contracts to ensure the delivery of high-quality service.
Answer and manage all incoming correspondence, including phone calls, emails, and mail, ensuring timely and professional responses.
Accurately input and maintain donor, client, and organizational data within Raiser's Edge to ensure records are current and reliable.
Serve as the primary point of contact for stakeholders, offering exceptional bilingual support and ensuring thatqueries are directed to the appropriate team members.
Maintain accurate records of technology-based inventory, including physical and digital tracking.
Work with IT and the cybersecurity provider and troubleshoot as required.
Generate reports,
summaries, and data insights from Raiser's Edge and fundraising systems to support organizational planning and decision-making.
Qualifications
Proficiency in both English and French is required.
Previous experience in an office management or administrative role is preferred.
Strong organizational skills with the ability to prioritize tasks effectively.
Familiarity with Raisers Edge and Microsoft Office is preferred.
Excellent communication skills, both written and verbal, are essential.
Ability to work collaboratively within a team environment while also being self-motivated.
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Other
Industries Non-profit Organizations
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