Brandt is currently seeking an Outside Parts & Service Representative for our Whitby Peterbilt location.

This is an outside sales position responsible for promoting and selling truck & transport parts and service, as well as providing after sales support to new and existing customers.

Duties & Responsibilities

Develop and maintain robust relationships with new and existing customers with the goal of increasing sales and customer satisfaction

Assist the Parts & Service departments to increase profitability and performance

Regularly prospect and cold call new accounts to discuss new promotions and programs

Implement yearly territory plan including a customer target list to maximize sales potential

Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month

Keep customers current on new products and services

Develop prospective customers with a goal of 2 per month

Follow-up with customers on unit and machine performance

Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required





Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies

Gather competitive product and pricing information and supply to management

Participate in all required training and development opportunities

Follow up on customer concerns and communicate effectively to the appropriate Management Team

Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle

Other duties as assigned

Required Experience

2 - 3 years previous of sales experience in a similar role, or in a Parts or Service Department

Journeyman ticket/Red Seal in Parts or Service is considered an asset

Valid Driver’s License and clean driver’s abstract will be required

Required Skills

Exemplary customer service skills

Knowledge of truck & transport parts, operations, and industry

Demonstrates a positive and professional attitude towards internal and external situations

Strong time management skills with the ability to meet tight deadlines

Ability to work independently and as part of a team

Ability to work flexible hours

Requires travel within assigned territories with the potential of returning home most nights

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📌 Heavy Duty Outside Parts & Service Representative - Peterbilt (Ontario)
🏢 Brandt Group of Companies
📍 Ontario