Sells products and/or services and manages relationships of large named accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.

Responsible for business development within large named accounts in the financial services arena.

Must have strong financial technology and software sales background.

Must be comfortable carrying large annual quotas and accustomed to long sale cycles.

GENERAL DUTIES AND RESPONSIBILITIES

Manages, plans, organizes, leads and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term multi-year focus

Acts as primary liaison between client and FIS and understands client's needs, including financial expectations and restrictions

Develops and executes account plans to ensure continued revenue growth from account base

Demonstrates product knowledge including various solutions, markets, and competitive intelligence

Prepares and presents proposals to clients - utilizing FIS resources and tools

Negotiates, structures, and closes "deals" that meet customer expectations and FIS's ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise

Assists in the development of sales plans and strategies

Works to achieve sales objectives

Listens to concerns of customers with regard to current products/services

Identifies root problems and utilizes existing FIS processes to enhance satisfaction





Provides accurate and timely sales forecasts

Within client organizations, builds network of both operational and executive level users and maintains knowledge of all products and services utilized

Other related duties assigned as needed

EDUCATION REQUIREMENTS

Bachelor's degree or an equivalent combination of education and experience as required for the specific job level

GENERAL KNOWLEDGE, SKILLS AND ABILITIES

In-depth knowledge of FIS products and services

Solid understanding of financial and/or payment solutions technology including systems, applications and banking practices

Requires expert negotiation and communication skills, both written and verbal

Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels

Requires solid decision-making and problem solving skills

Analytical skills are required to determine client business needs and requirements

Ability to remain calm under various levels of pressure

Ability to show established track record of involvement in industry trade groups preferred

Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

A fair amount of travel is required

Additional Information
Job Status: Full Time / Permanent
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📌 Account Manager (Ontario)
🏢 TecTammina
📍 Ontario