Responsibilities include:

Assisting clients in resolution of complex cases

Return to work coordination

Communication with health care providers

Job Description

Case Manager, Toronto, ON – Claims adjudication

Case management of STD and LTD claims assisting clients in resolution of complex cases

Absence Management

Return to work coordination

Communication with health care providers

Rehabilitation Specialist, Toronto, ON – Track, analyze and present the quarterly rehabilitation budget expense reports to policy holders

Direct contact/meeting with policyholders, union representatives, plan members, physicians and other health care professionals

Develop,



monitor and implement cutting-edge vocational rehabilitation services and goal‑oriented rehabilitation plans for claimants in receipt of short and long term disability benefits

Coordinate the services of external rehabilitation and medical management providers

Contribute to the overall profitability of Group Disability by facilitating timely return to work for claimants. Conduct ergonomic assessments and provide reports outlining recommendations

Participate in client meetings as part of the team representing Manulife Financial. Deliver web‑based presentations to National Rehab team on the topic of Effective Communication

Qualifications
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📌 Case Manager (British Columbia)
🏢 vTech Solution
📍 British Columbia