Lead the charge in customer experience transformation as a Senior Architect focused on Adobe CDP for a leading Utility in Canada. This 40-hour per week role emphasizes strategic journey mapping and data compliance.

In this pivotal position, you will manage the architectural design and implementation of Adobe Real-Time CDP, ensuring alignment with stakeholder requirements and privacy regulations. Your expertise will drive the creation of unified customer profiles essential for effective data activation and customer interaction.

Key Responsibilities:
• Lead stakeholder workshops for journey mapping
• Define data governance and compliance strategies
• Design integrated customer profiles and audience segments




• Mentor cross-functional teams on Adobe CDP best practices
• Provide architectural oversight for data ingestion processes

Requirements:
• 7–10 years in Customer Data Architecture
• Minimum 3 years with Adobe Real-Time CDP
• Experience in large-scale profile deployment
• Understanding of identity resolution and data modeling
• Regulated industry experience is a plus

Bring your architectural vision to life and enhance customer journeys in a forward-thinking utility setting.
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📌 Senior Architect – Adobe CDP & Data (British Columbia)
🏢 Querentia
📍 British Columbia