C.H. Robinson seeks a Bilingual French Collections Representative in Montreal, Quebec, focused on resolving invoice disputes and delivering superior customer service. This role emphasizes problem-solving and collaboration over high-volume calls.

As a Collections Representative, you will leverage your critical thinking and communication skills to investigate account issues and resolve aging invoices. With a commitment to process improvement, you'll work closely with customers and internal teams, maintaining qualified relationships while adhering to quality guidelines. Key Responsibilities:
Investigate root causes of aging invoices
Leverage systems functionality to resolve issues
Adhere to quality guidelines and established procedures
Escalate complex matters to senior team members
Contribute to process improvement initiatives Requirements:
High School Diploma or GED equivalent
Minimum 2 years in collections or finance roles
Bilingual in French (spoken and written)
Proficient in Microsoft Office Suite
Solid customer service and interpersonal skills Utilize your expertise in collections and communication to enhance outcomes at C.H. Robinson in Montreal.

📌 Bilingual French Collections Representative Montreal
🏢 C.H. Robinson Europe
📍 Montreal