Elevate customer satisfaction as a Bilingual Customer Service Representative at Mitten Building Products in Ottawa, ON. This in office role requires solid communication and organizational skills to assist customers seamlessly.

At Mitten Building

Products, you'll be an essential part of a dedicated team serving residential and commercial clients.

Your responsibilities will include processing orders, addressing delivery issues, and collaborating with the warehouse to resolve discrepancies. A customer-focused approach and fluency in English and French will enhance your effectiveness in this role. Key Responsibilities:
Process and manage customer orders efficiently
Coordinate with warehouse for order scheduling
Resolve shipping errors and customer queries
Handle transactions and freight claim paperwork
Support outside sales with product knowledge Requirements:
High school diploma or GED required
Proficient in MS Office Suite
Experience in inside sales or order desk preferred
Fluent in English and French, written and spoken
Robust organizational and communication skills Bring your bilingual skills and customer-centric approach to deliver exceptional service at Mitten Building Products.

📌 Bilingual Customer Service Role Ottawa (Canada)
🏢 Cornerstone Building Brands
📍 Canada