Drive success in customer service as a Bilingual Supervisor at Mitsubishi HC Capital Canada. This leadership position combines mentoring, project management, and customer interaction in a hybrid work workplace. As a Supervisor on the Customer Service team, you will coordinate daily operations while promoting a culture of accountability and inclusiveness.

Your bilingual proficiency will be crucial for serving clients across Canada. With your extensive experience, you will help guide your team through challenges, ensuring high-quality service delivery and continuous improvement initiatives. Key Responsibilities:
Coordinate day-to-day activities and manage performance evaluations
Support agents during high call/email volumes




Address escalations requiring managerial intervention
Contribute to training and development for recent staff
Propose ideas for optimizing departmental processes Requirements:
At least 3 years of supervisory experience in customer service
Fluency in French and English, both written and spoken
Solid analytical and mentoring skills
Excellent organizational and communication capabilities
Preferred college diploma or DVS Enhance customer care by leading a skilled bilingual team at Mitsubishi HC Capital Canada.

📌 Bilingual Supervisor For Customer Service Team Trois Rivières (Trois-Rivières)
🏢 Mitsubishi HC Capital Canada
📍 Trois-Rivières