ST‑EUSTACHE - Broker and Customer Success Manager
Reporting to the Sales Director, the Broker and Customer Success Manager is responsible for delivering an optimal financing experience to customers.

Answer phone calls, email and in-person inquiries in a prompt and professional manner

Understand customer needs and requirements by asking pertinent questions and listening attentively

Recommend appropriate financing options based on the customer's situation

Qualify customers for financing

Provide accurate information about the various used vehicle models available to meet the customer's budget and needs

Work with the team to complete transactions and ensure smooth delivery of vehicles to customers

Follow up with customers as needed

Job Qualifications

Minimum of 2 years sales or consulting experience





Automotive or credit industry experience (solid asset)

Fluency in written and spoken French

Ability to work in a team

Technological skills

Communication and negotiation skills

Results oriented

Working Conditions

Monday through Friday schedule, including one evening per week and one Saturday (10:00 a.m. to 4:00 p.m.) per month that may be telecommuting

Group insurance program (life, disability, dental, medical, paramedical)

Employee Assistance Program

Employer paid social activities

$500 bonus if you refer candidates who are hired

Management team responsive to employee needs

Relaxed work environment in brand new offices

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📌 ST-EUSTACHE - Broker and Customer Success Manager (Quebec City)
🏢 CAS Financement
📍 Quebec City