Job Overview

We are seeking an experienced Clinic Manager to oversee the day-to-day operations of our busy Family Practice clinic. The successful candidate will provide leadership to the administrative team, ensure effective clinic operations, and foster a welcoming environment for both patients and staff. The ideal candidate is organized, proactive, detail-oriented, and passionate about delivering exceptional patient care while supporting a collaborative workplace.

Responsibilities
Oversee the day-to-day operations of the clinic
Supervising and supporting Medical Office Assistants and administrative staff
Coordinating clinic schedules and ensuring efficient patient flow
Managing physician and staff scheduling as required
Supporting the onboarding and training of clinic staff
Maintaining clinic policies, procedures, and operational workflows
Assisting with EMR management and administrative processes
Addressing patient inquiries and resolving operational issues
Liaising with physicians, staff, and external stakeholders
Performing other administrative and operational duties as required

Qualifications
Minimum five (5) years of experience working in a Family Practice clinic (experience in specialist clinics, physiotherapy clinics, or other healthcare settings will not be considered equivalent)




Medical Office Assistant (MOA) Certificate required
Experience using Med Access EMR is required
Previous experience in a clinic management or supervisory role is considered an asset
Experience in aesthetics is considered an asset but is not required
Excellent written and verbal communication skills
Strong organizational, leadership, and problem-solving skills
Ability to work independently while leading a collaborative team
Skilled, patient-focused, and able to multitask in a rapid-paced environment

Please submit your resume along with a cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please note: This job posting is being advertised on behalf of the clinic by the Fraser Northwest Division of Family Practice. By applying to this position, you acknowledge and consent to your resume and related application materials being shared with the appropriate individuals involved in the hiring process.

Pay: $30.00-$35.00 per hour

Experience:
Medical office: 5 years (required)
MedAccess: 3 years (required)

Licence/Certification:
MOA Certificate (required)

Work Location: In person

📌 Clinic Manager Port Moody
🏢 Zen Medical
📍 Port Moody