Enhance client relationships as a Senior Customer Success Engineer with Veeam. Leverage your technical expertise and customer-first mindset to drive measurable outcomes and ensure optimal data resilience.
Veeam, the leading Data and AI Trust Company based in Seattle, is seeking a Senior Customer Success Engineer. In this role, you will serve as a trusted advisor to strategic Enterprise and Commercial accounts. Your focus will be on customer activation, adoption, and optimization, aligning technical execution with business goals for measurable success.
Key Responsibilities:
Own technical relationships for named accounts
Build tailored Customer Success Plans for clients
Guide customer activation and drive adoption
Conduct health assessments and solution planning
Facilitate recovery simulations and strategy reviews

Requirements:
5+ years in technical customer-facing roles
Solid expertise in backup, recovery, and cybersecurity
Proven ability to communicate with senior stakeholders
Experience in conducting technical assessments
VMCE certification required or to be obtained

Utilize your expertise in customer success and data protection to drive significant value for Veeam's clients.
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📌 Customer Success Engineer At Veeam Montreal
🏢 Veeam Software
📍 Montreal