Job Title

Front Desk Receptionist / Clinic Administrator
프론트 데스크 리셉션 및 클리닉 행정 직원

Job Description

FitnessOMC Clinic is looking for a friendly, organized, and responsible Front Desk Receptionist to join our team.

The successful candidate will be the first point of contact for our patients and will help create a welcoming and professional clinic experience. This role includes greeting patients, answering phone calls and messages, scheduling and confirming appointments through JaneApp, processing payments, and supporting the daily administrative operations of the clinic.

We are looking for someone who communicates clearly, works well in a busy workplace, pays close attention to detail, and provides excellent customer service.

Korean and English bilingual communication skills are preferred.

Key Responsibilities
Greet and assist patients in a friendly and professional manner
Answer phone calls, emails, and patient inquiries
Schedule, reschedule, and confirm appointments using JaneApp
Process payments and issue receipts




Manage patient information and maintain accurate records
Assist with direct billing and insurance-related administrative tasks
Communicate appointment and clinic information clearly to patients
Maintain a clean and organized front desk and reception area
Support practitioners and clinic staff with daily administrative duties
Follow clinic privacy policies and maintain patient confidentiality

Qualifications
Previous reception, customer service, or clinic administration experience is an asset
Experience using JaneApp is an asset
Solid communication and customer service skills
Organized, reliable, and detail-oriented
Comfortable using computers, email, and booking systems
Able to multitask and work efficiently in a busy clinic setting
Korean and English bilingual skills are preferred

근무 형태: 정규직, 아르바이트

급여: $18.25 - $27.62 시급

근무지 위치: 대면

📌 Front Desk Receptionist Burnaby
🏢 Fitness OMC Clinic
📍 Burnaby