Client Care Representative (Veterinary Receptionist)

Location: Kanata, ON
Pay: CA$19.00–$22.00/hour (based on experience)
Job Type: Full-time, Permanent

About Eagleson Veterinary Clinic

Eagleson Veterinary Clinic is a CVO- and AAHA-accredited small animal emergency clinic in Kanata. We’re a supportive, service-oriented team providing high-quality care with compassion. Our fully equipped facility offers digital and dental x-rays, an in-house lab, ultrasound services, and much more.

We’re looking for friendly, motivated Client Care Representatives to join our amazing team!

What You’ll Do
Greet and assist clients in person, by phone, and by email
Schedule appointments, manage records, and process payments
Provide accurate information about our services and products
Respond to client inquiries with empathy and professionalism
Support veterinarians and technicians to ensure smooth clinic operations
Maintain detailed and accurate client communication notes

What We’re Looking For
Strong communication and multitasking skills
Computer proficiency and attention to detail
A positive, team-oriented attitude




1+ year of customer service experience (preferred)
1+ year of animal care or veterinary experience (preferred)
Flexibility to work evenings, weekends, and holidays

Why You’ll Love Working With Us
Competitive pay: starting at $19–$22/hour (based on experience)
Annual increases & loyalty bonuses
Health, dental, vision, and life insurance
RRSP matching
Veterinary pet discounts
Uniform allowance
Continuing education opportunities
Paid sick days & birthday bonus
In office parking & flexible scheduling
Supportive, fun, and collaborative team culture

Ready to Join Our Team?

If you’re passionate about people, pets, and providing exceptional service, we’d love to meet you!
Apply today and help us make every client and pet experience outstanding.

Job Types: Full time, Permanent

Pay: From $19.00 per hour

Perks:
Dental care
Discounted or free food
Extended health care
Life insurance
In office parking
RRSP match
Store discount
Vision care

Work Location: In person

📌 Veterinary Receptionist/ Client Care Representative Ottawa
🏢 Eagleson Veterinary Clinic
📍 Ottawa