Job Overview

We are seeking a dedicated Spanish speaking Medical Office Assistant (MOA) to join our healthcare team. The MOA plays a vital role in supporting patient care and ensuring the smooth operation of the medical practice. This position involves direct patient interaction, administrative duties, and collaboration with healthcare professionals to deliver exceptional service. The ideal candidate will have experience in hospital settings, robust knowledge of medical terminology, and a commitment to providing compassionate patient care.

Responsibilities
Greet patients and assist them with check-in procedures
Schedule appointments and manage patient flow efficiently
Prepare and update patient records accurately in electronic health systems
Assist healthcare providers with clinical tasks such as medication administration and patient assessments
Provide patient education regarding treatments, medications, and follow-up care
Handle phone calls, answer inquiries,



and coordinate communication between patients and staff
Maintain a clean and organized clinical environment in compliance with safety standards
Ensure confidentiality of all patient information in accordance with HIPAA regulations

Qualifications
Prior experience in a hospital or healthcare setting is preferred
Strong understanding of patient care procedures and medical terminology
Experience with medication administration is a plus
Excellent communication skills and compassionate bedside manner
Ability to multitask efficiently in a quick-paced setting
Knowledge of electronic health records (EHR) systems is desirable
Certification or training as a Medical Office Assistant is advantageous
Ability to work collaboratively within a healthcare team and adhere to safety protocols
Spanish speaking

Work Location: In person

📌 Moa Calgary
🏢 Radiance urgent care clinic
📍 Calgary