Client Services & Administration

Red Seal Notary Inc., Canada's National Notary Public Company, is currently seeking a motivated, organized, and qualified Client Services & Administration team member to join our team full time.

This is an in-person position conveniently located in downtown Toronto and easily accessible via TTC King Subway station.

Schedule:
Monday to Friday, 9:00 a.m. – 6:00 p.m.
Saturdays as required, 11:00 a.m. – 5:00 p.m.

Responsibilities
Coordinate and schedule client appointments by phone and email.
Manage client communications, including responding to emails and general inquiries.
Provide administrative support to notaries by preparing files, organizing documents, and assisting with client appointments.
Welcome and assist walk-in clients in a qualified and friendly manner.
Maintain accurate records and prepare daily administrative reports.
Perform general office administration, including data entry, filing, and document management.




Assist with marketing and other administrative projects as needed.

Qualifications
Excellent verbal and written English communication skills.
Previous experience in an administrative, client services, reception, or office support role.
Professional and courteous telephone and email communication skills.
Experience managing a multi-line phone system.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong organizational skills with exceptional attention to detail.
Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
Positive attitude with a strong commitment to providing excellent client service.
Flexibility to work the required schedule.

Pay: From $21.00 per hour

Education:
Secondary School (preferred)

Experience:
customer service: 2 years (preferred)

Work Location: In person

📌 Csr Customer Service Representative Toronto
🏢 Red Seal Notary
📍 Toronto