Drive transformation in Clio's Skilled Services as a Senior Manager. Oversee strategic vision, recent AI-native offerings, and foster high-performing teams in a hybrid work model.
As the Senior Manager at Clio, you will define and execute the vision for our Qualified Services, ensuring alignment with customer retention, client satisfaction, and revenue growth. This leadership role expands service lines to address customer needs while positioning Clio as a leader in legal technology solutions. Collaborating with teams across Customer Success, Sales, and Product, you will drive innovative service adoption and excellence.
Key Responsibilities:
Define the strategic vision for professional services
Lead the launch of AI-native service offerings




Collaborate with cross-functional teams
Oversee P&L;, budgeting, and profitability metrics
Foster team development and operational culture

Requirements:
Proven experience in managing professional services
Strong background in AI and legal technology
Expertise in financial management and P&L; ownership
Ability to lead high-performing teams
Customer-focused service design experience

Lead Clio's Professional Services transformation, shaping future growth and delivering exceptional client outcomes.
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📌 Senior Manager For Clio's Professional Services Vancouver
🏢 Themis Solutions
📍 Vancouver