Fireflies.ai is the AI assistant for meetings, trusted by 20M+ users across 1M+ organizations.
We’re hiring a Product Counsel (first in-house legal ops + strategy hire) to own legal intake, contracts, and security/compliance workflows—working closely with Product, Engineering, Security, Sales, and outside counsel.
What You’ll Do Inbound legal triage (incl. subpoenas)
Be the first point of contact for subpoenas, depositions, civil/government inquiries
Build the subpoena intake → triage → outside counsel coordination process and keep documentation tight
Maintain a simple internal tracker so stakeholders always know status/next steps
Contracts & deal support Review/draft/negotiate NDAs, MSAs, SOWs, DPAs, and strategic partnership agreements
Maintain a lightweight playbook (preferred clauses + fallbacks) to increase deal velocity
Escalate complex/high-ACV negotiations to outside counsel as needed

Security questionnaires & compliance responses Own customer security questionnaires end-to-end and improve turnaround time
Build/maintain a centralized Q&A; source of truth; use automation/AI where helpful
Integrate the workflow with internal tooling (Slack/CRM/Notion/Vanta)

Product law & AI regulatory guidance Advise on product decisions with legal implications (e.g., desktop apps, background recording, consent flows)
Stay ahead of the AI note-taker legal landscape (recording/biometrics/consent)

Keep key legal documents current as the product evolves (Terms of Service, Privacy Policy, DPA, Business Terms, etc)
Cross-functional partnership Translate technical realities (data flows, encryption, AI model usage, storage) into clear, defensible contract language
Help internal teams handle compliance requests and customer trust conversations well

Requirements 3–5+ years in legal operations, AI law, contract management, or paralegal work—preferably in SaaS or AI
Comfort owning redlines independently,



with good judgment on escalation
Technical fluency (you can read architecture notes, understand APIs/security posture, and ask the right questions)
Familiarity with privacy/security/AI considerations (e.g., GDPR/CCPA/BIPA, SOC 2) is a plus
Robust writing, negotiation, and cross-functional communication skills
Why this role First in-house legal ops hire with real ownership and leverage via automation
Work on unsettled, high-impact AI legal questions (consent, background capture, biometrics, AI liability)
Flexible start: retainer/contract first, then full-time if it’s a great mutual fit
Values that matter here Great communication and over-communication when things are ambiguous
Customer trust and security-first thinking
Fast, incremental iteration + automation wherever possible
Accountability, initiative, and continuous learning (aim for 10% better every week)
Candid feedback and a results-first mindset
Impact-chasing over title-chasing
Hiring process Apply (resume + short cover note)
Initial chat (30 min)
Skills assessment (90 min): security questionnaire sprint
Panel (30 min)
Exec interview (30 min)
Offer + onboarding
About Us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so.
We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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📌 Product Counsel-USA (Ontario)
🏢 Fireflies.ai
📍 Ontario