Elevate eCommerce success as a Senior Associate Vice President in Operations. Ensure operational efficiency in Online Order fulfillment, integrating customer-focused strategies in a high-performance culture.

This leadership role mandates extensive experience in eCommerce and digital systems. Collaborate with Store Operations, IT, and partners to achieve operational readiness and enhance service delivery. You will focus on evolving operational models, leading issue management, and overseeing vendor relationships to optimize performance.

Key Responsibilities:
Oversee Online Order execution and Ship-to-Home operations
Establish sustainable governance and operational frameworks
Lead alignment among cross-functional teams for initiatives
Drive vendor onboarding and ensure performance standards




Manage scenarios in enterprise-level incident escalation

Requirements:
Proven leadership in eCommerce, Digital Operations, or related fields
Experience leading large, complex cross-functional teams
Comprehensive knowledge in vendor ecosystems and eCommerce dynamics
Exceptional executive communication and stakeholder management skills
Robust background in change leadership and customer-driven decision making

Steer eCommerce operations towards excellence by fostering continuous improvement and a robust focus on customer experience.
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📌 Senior Ecommerce Operations Executive Toronto (Canada)
🏢 Canadian Tire Corporation
📍 Canada